This happens when a call center is using predictive dialing. In that case a computer is using statistical analysis of call times to decide when to get a new "customer" on the line to coincide with a "customer service representative" being available. The calls are routed to the next available CSR by the system.But over half of them now are just silence.
This can work very well but often results in a short (1 or 2 second) gap between when the customer answers and when the CSR is connected to the call. This is why you will often get something like "can you hear me now" or equivalent from the CSR—they act as if they were there all along but you couldn't hear them, they weren't.
In a dysfunctional case, using PD could result in a call that when answered can't be routed because no CSR is available. I have found that these systems will time out and hang up after 11 seconds. It may be they are all using the same open source dialer package with something like Asterisk.
