Question for Engineers

Thread Starter

NICE1

Joined Jun 21, 2017
21
Your company has for some time supplied prefabricated wall sections which you designed, to construction companies. Suddenly one day a new idea occurs to you about how these might be fabricated more cheaply using composites of recycled waste materials.
Pilot runs for the new fabrication technique are very successful, so it is decided to entirely switch over to the new technique on all future production runs for the prefabricated sections. But there are managerial debates about how, or even whether, to inform the customers about the fabrication changes.
The supply contracts were written with specifications and functional terms, so that load bearing capacities and longevity, etc., of the wall sections were specified, but no specific materials or fabrication techniques were identify in the contracts. Thus it would be possible to make the changeover without any violation of ongoing contracts with the customers.
On the other hand, since there is significant cost savings in the new fabrication method, does your company have an ethical obligation to inform the customers of this, and perhaps even to renegotiate supply at reduced cost, so that the customers also share in benefits of the new technique? More specifically, do you have any special duty, as a professional engineer and designer of the new technique, to be an advocate in your company for the position that customers should be fully informed of the new technique and associated cost savings?
 

hobbyist

Joined Aug 10, 2008
892
Quote: "On the other hand, since there is significant cost savings in the new fabrication method, does your company have an ethical obligation to inform the customers of this, and perhaps even to renegotiate supply at reduced cost, so that the customers also share in benefits of the new technique? More specifically, do you have any special duty, as a professional engineer and designer of the new technique, to be an advocate in your company for the position that customers should be fully informed of the new technique and associated cost savings?"unquote.

Customers are human beings and not statistics, so for the sake of moral values and honest character, it would seem to be very ethical to make known any changes that pertain to the customers involved in there purchase of the items.
 

WBahn

Joined Mar 31, 2012
30,052
Possibly someone different taking the same course that Coefficient took last year.

I love how he has no problems using unethical means to get an answer to a question about professional ethics so that he can claim the answer as his own to get credit for it.
 
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