I am attempting to replace the very old (1985?) BT socket with a new "splitter" socket without success

Thread Starter

John O'C

Joined Mar 22, 2017
41
Should be easy, but I have failed so far.
socket old.jpg
I am attempting to replace the very old (1985?) BT socket above with a new "splitter" socket as below from Amazon. link

ADSL socket.png

I removed the old box, noting the wiring/colours to 2,3,and 5.
I connected in the same sequence to the new box - nothing - line dead
So I reconnected to the old socket - working fine

????????

Did I do it incorrectly?
Have I got the wrong type of box?
Is the new box faulty?
?

Thanks for looking, any help appreciated.
 

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Dodgydave

Joined Jun 22, 2012
8,464
Yes the line is on pins 2,5 and the bell extension on pin3.

You need to put the front plate on to make the connection to the output sockets...

 

Thread Starter

John O'C

Joined Mar 22, 2017
41
I put the front plate on and get a line from the phone side of the new socket.
But no broadband from the other side??????
(I just used 2 and 5)

So I put the old splitter/filter cable back into the phone side of the new socket, connect up phone/broadband to the 2 outlets and the phone works and the broadband connects.

Any ideas?????

Wrong box?
Faulty box?
Faulty me?

Oh, I have disconnected the BT box on the instructions of Plusnet.

Thanks for the advice
 

Thread Starter

John O'C

Joined Mar 22, 2017
41
Any chance of a link to one of those - just to make sure I get the correct box.

Thanks again (from a Fulham supporter )
 
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