Help needed to reset apple I pad activation code.

Discussion in 'Computing and Networks' started by recklessrog, Mar 9, 2018.

  1. recklessrog

    Thread Starter Well-Known Member

    May 23, 2013
    872
    319
    My elderly neighbour has been locked out of his I pad. Once he enters his password, it now says "activation required" and wants him to enter an apple password that he has forgotten. He asked at the local store but they told him Apple do not retain details of accounts.
    Has anyone had this happen and know how to resolve it? Any help appreciated.
     
    Last edited: Mar 9, 2018
  2. bertus

    Administrator

    Apr 5, 2008
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  3. rpocak

    New Member

    Sep 25, 2018
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    It's also possible to use iCloud Find my iPhone/iPad features if you've enabled before being locked out.
     
    recklessrog likes this.
  4. shteii01

    AAC Fanatic!

    Feb 19, 2010
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    I don't know about cloud stuff.

    In the past, before the cloud, you would have to go through iTunes. Also. iTunes probably made a backup at some point, though if the user does not connect to comp regularly, the backup would be old.
     
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