Lufthansa has taken a passenger, who didn't show up for the last leg of his ticketed journey, to court in an apparent bid to clamp down on "hidden city" ticketing.
Charging Someone For Not Using Something They Bought?This is an interesting problem regarding conflict of interests:
https://edition.cnn.com/travel/article/lufthansa-sues-passenger-scli-intl/index.html
What's the conflict of interest?This is an interesting problem regarding conflict of interests:
https://edition.cnn.com/travel/article/lufthansa-sues-passenger-scli-intl/index.html
You're right, of course. The airline is looking for compensation for missing profits, while at the same time it's deliberately ignoring the fuel saved because the passenger didn't catch the second plane.Charging Someone For Not Using Something They Bought?
No. They will go out of their way to remain profitable -- and therefore, in business.Airlines will always go out of their way to protect their own interests.
I would think the most they could really do was to penalize you if you belonged to a promo plan. A demand letter for payment is bogus.You're right, of course. The airline is looking for compensation for missing profits, while at the same time it's deliberately ignoring the fuel saved because the passenger didn't catch the second plane.
If there's a loophole that the passenger can take advantage of, it's entirely the airline's fault. But I won't be surprised if a new rule is passed penalizing those who take advantage of a situation like this one. Airlines will always go out of their way to protect their own interests.
Yes, in a world where a contract, and therefore, justice, is meaningless.A demand letter for payment is bogus.
Let me rephrase that: "everyone will always go out of their way to protect their own interests"No. They will go out of their way to remain profitable -- and therefore, in business.
Edit: if you think you can make a better airline (from the point-of-view of the passenger), then DO IT. If you are right, the world will beat a path to your door. If you are wrong, you will fail miserably.
The 'Contract of Carriage' is not valid in a US court. If the airline takes this to court for some crazy reason it will cost them a lot more than the amount of the bogus demand letter if they took him to collections and damage his credit score.Yes, in a world where a contract, and therefore, justice, is meaningless.
In reality, yes -- and only the honest will admit this. Run from anyone who claims to work only for the "common good".Let me rephrase that: "everyone will always go out of their way to protect their own interests..."
Only to the extent that their competitors cannot offer superior terms at a better price.In the case of large corporations (such as airlines), they have the resources and means to press their customers into agreements advantageous to their interests.
Good word, "legally". Do you know what that means? It means when you (voluntarily) agree to the provider's terms, you agree to be bound by those terms. Entering into a contract with the intent of violating it is fraud.While at the same time a customer has every right to legally...
I like hiding in wheel-wells....save money through whatever means they can find.
The cognitive dissonance is killing me.Their profit to operation/investment ratio is extremely small. And I have the highest respect for the people managing their logistics...
Are you speaking of this specific case? I don't know enough about it to comment either way. My guess is that a suit against the customer would be successful in some jurisdiction.The 'Contract of Carriage' is not valid in a US court. If the airline takes this to court for some crazy reason it will cost them a lot more than the amount of the bogus demand letter if they took him to collections and damage his credit score.
Congrats, you've just invented a new and most elegant way of saying "naïve" ...The cognitive dissonance is killing me
No. It's a way of saying "the state of having inconsistent thoughts, beliefs, or attitudes, especially as relating to behavioral decisions and attitude change."Congrats, you've just invented a new and most elegant way of saying "naïve" ...![]()
Or, one could just behave honorably by default -- a comment which, I suppose, reveals my naivety.I guess we wait on a court to sort things out.
And therein lies the problem, how can a normal person be expected to honor a deliberately obscure agreement filled with landmines hidden in small print? ... I agree that ignorance of the law is never an excuse, but large corporations tend to take things to an extreme.Or, one could just behave honorably by default -- a comment which, I suppose, reveals my naivety.
Exactly why I don't do Windows.how can a normal person be expected to honor a deliberately obscure agreement filled with landmines hidden in small print?
Nah. IRS does extreme in spades.I agree that ignorance of the law is never an excuse, but large corporations tend to take things to an extreme.
Yes, in this specific case.Are you speaking of this specific case? I don't know enough about it to comment either way. My guess is that a suit against the customer would be successful in some jurisdiction.
In general? What's the point of a COC (which all airlines have) if they are not enforceable?
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