I am very surprised too. The engineer don't have time for these back and forth testing. Since he found the fault with the Button, he either wants to replace it. I am doing all these because I got little idea of electronic stuffs.That's strange. One would expect that any failure in the pushbutton would completely disable it for starting and stopping. Maybe the circuit at the generator side tolerates a higher resistance on the pads for stopping, but not for starting, or something like that.
You can probably try to activate the switch contacts with something else, like a piece of wire. To see if the generator starts, but probably the engineer should be the one doing that.