That's good to know. You can identify the "Gain" in this problem as being the equivalent of Gc(s) = 0.78, but that misses the crucial point the the "Gain" K can be made to show up in the denominator of the closed loop function explicitly. Now for any value of gain including 0.78 you can see what happens to the roots, and you can see how ω_sub_0 and ζ change as the gain changes. To be more specific If we consider the closed loop function as:
G(s) = 10 * K / (14.99*(s^2) + 13.33*s + (1+10*K))
Now we have an expression that is much more useful in examining questions about all sorts of things. We still need to transform into standard form and substitute the correct value of K.