Problem with Altium compatibility

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Norman Medi

Joined Jan 23, 2016
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Hello every one,
I have a problem with Althium designer on my desktop computer. When I prepare a schematic design of a circuit and want to switch to the pcb design, the software's window disappears and becomes white. This is the case for some computers. I would like to know if this problem is related with the graphic card of the computer and compatibility issue or something else. For example, does Altium need the graphic card to support OpenGel orShaderX or something like that? My other question is whether this issue can be resolved through any change of preferences like MATLAB that needs OpenGEL, but with a command in its console environment resolves the compatibility issue.
Regards
Norman
 
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