Desktop Athlon 1700 MHz with Win ME. Modem SMR56 Speakerphone for dial up connection to my email server which worked OK for long long time at 56.000.
Lately, communications didn't reach 56000 but 50000 and then less and less....
In average 60% to 80% of the attemps of the modem are failing, showing error 691 or 718 (pasword not recognized and similar). The rest reach no more than 36000 or much less down to 14000, and at the end I almost never get my emails.
I can hear the transaction taking much longer than usual and at the password check stage, the system repeats several time the whole thing.
Sometimes, I can hear a continuous whining tone forcing me to cut the communication.
Besides that, in the last weeks Outlook Express added a new problem. When the modem is required to start the transaction to communicate, it takes close to 50 sec (yes, 50 sec) for the small window (showing the user name and the passwords asterisks, where I click to actually start the communication), to show up!!
As everybody usually says I've tried "everything":
a) reinstalling TCP/IP protocol and modem driver, IE and Outlook Express 6,
b) rewrite user name and password
c) erase and re create the setup for that email server
d) complained to the telephone company for the line quality (to be honest, my ears don't perceive too much noise).
e) tried some of those free IP with dial up service (exactly the same happens again and again).
Being in use for my office I am having serious problems to keep the pace with every day work.
How to discard things to find out the culprit? Is it any simple albeit careful check I could do to discard things even the line?
How could I convince, if the line is the problem, the phone company about that?
I feel being in the middle of one of those "not our problem" situation.
Lately, communications didn't reach 56000 but 50000 and then less and less....
In average 60% to 80% of the attemps of the modem are failing, showing error 691 or 718 (pasword not recognized and similar). The rest reach no more than 36000 or much less down to 14000, and at the end I almost never get my emails.
I can hear the transaction taking much longer than usual and at the password check stage, the system repeats several time the whole thing.
Sometimes, I can hear a continuous whining tone forcing me to cut the communication.
Besides that, in the last weeks Outlook Express added a new problem. When the modem is required to start the transaction to communicate, it takes close to 50 sec (yes, 50 sec) for the small window (showing the user name and the passwords asterisks, where I click to actually start the communication), to show up!!
As everybody usually says I've tried "everything":
a) reinstalling TCP/IP protocol and modem driver, IE and Outlook Express 6,
b) rewrite user name and password
c) erase and re create the setup for that email server
d) complained to the telephone company for the line quality (to be honest, my ears don't perceive too much noise).
e) tried some of those free IP with dial up service (exactly the same happens again and again).
Being in use for my office I am having serious problems to keep the pace with every day work.
How to discard things to find out the culprit? Is it any simple albeit careful check I could do to discard things even the line?
How could I convince, if the line is the problem, the phone company about that?
I feel being in the middle of one of those "not our problem" situation.