Networking Issues - Accessing AAC

Thread Starter


Joined Jun 25, 2006
You may notice issues accessing AAC. From our hosting provider:

We are aware that a disruption from a major Internet backbone provider has caused networking issues in multiple regions, including SFO1, SFO2, NYC1, NYC2, NYC3, and LON1. Our Engineering team has taken steps to route traffic away from this provider.

Users may have experienced issues or bad performance, including significant packet loss, with networking in these regions. While the workaround in place should mitigate these issues, users may continue to experience packet loss until the issue is fully resolved at the provider level.

We're continuing to monitor the situation, and our Engineers will continue to take proactive efforts to workaround this disruption.