I have seen several of those new front load machines out at the curb for disposal, I suspect that when the repair guy can not discover the source of the problem, he decides it must be the processor module, and the charge to replace that is half the cost of a new washer machine.Older machines typically used a gear box on the motor shaft, the new versions now use the new Fisher-Paykel outrunner motor, i.e. NO gear box at all
https://www.fisherpaykeltechnologies.com/knowledge-hub/direct-drive-washing-machines