Windows 10 is not as bad as everyone said it would be. I have tweaked mine to look like Win 7 and not have that Win 8 stupid touch screen or phone, tablet interface. Looks like Win Xp on my computer except they have put some things in different places. OK so they moved stuff around but my thing with it all is that they stopped certain older programs from working altogether on it..... Meaning now you have to upgrade or change something you have gotten use to because they deem it obsolete.
Brzrkr

 

I did,upgraded to Windows 10 4 months ago and updated to the latest Windows 10 version a week ago.

 

If they didn't keep changing the operating system and hardware to make the older versions obsolete and unusable, they would never be able to keep selling more software and computers. Now you can buy a much faster computer with a vast memory and storage system but it runs even slower than the older smaller versions did because the operating system is now huge, full of fancy utilities that you will never use, filling up the memory and storage and slowing everything down as it collects your personal data, saves it on the cloud and decides which advertising to inundate you with.
They call it "Progress"!
I am still using XP!
Keith

 

They call it "Progress"!
I am still using XP!
Keith

Me too, I run Win10 on my Laptop and hate it with a passion,
I also have many programs that either won't run on 10 or cost $$ to upgrade.
Microsoft Motto should be 'If its right, we can always change it"!
Main PC is still XP.
Max.

 

I did,upgraded to Windows 10 4 months ago and updated to the latest Windows 10 version a week ago.

And that means what regarding this thread?

 

And that means what regarding this thread?

It made me unwatch the thread...

 

It made me unwatch the thread...

Following your wake...

 

https://support.microsoft.com/en-us/contactus/
PS! if your ? warranty is valid . . . at the old days you could get "help" free of charge . . . the more helpful Help is however received from your local PC assembly/repair/store company that deals daily with Windows 10 computers
anyway you could try the free "help" first

 

s there an account with admin privileges that can be used to reset her password?

as far as i get it ... if you never used the Administrator . . . then in recovery console your PW will be [Enter] . . . maybe
but even then if you don't know about recovery options - it's better get assistance from the Microsoft or your local PC store/repair company - may cost you up to $300 or more but if you have your important files e-mails .... not getting lost it may be worth it

 

as far as i get it ... if you never used the Administrator . . . then in recovery console your PW will be [Enter] . . . maybe
but even then if you don't know about recovery options - it's better get assistance from the Microsoft or your local PC store/repair company - may cost you up to $300 or more but if you have your important files e-mails .... not getting lost it may be worth it

I recommend that you shop around the computer repair shops for the best price on recovering Win10 access. I can buy a refurbished laptop for under $300
Keith

 

computer was upgraded

describe in detail ... ? upgraded from what (OS ver) ... by what (web, upgrade cd)