If you tried to solve a problem and failed, and you need help to solve your problem, don't present your failed solution. First present the problem you are trying to solve, then, if in your naïve enthusiasm you believe your failed solution just needs some secret sauce, present that—second.
Let us try to help you solve your problem which is not the same thing as the new problem of your failed solution.
Let us try to help you solve your problem which is not the same thing as the new problem of your failed solution.