Our grand daughter is up for a week visiting. Her mom dropped her off on Saturday with a cracked spider web look on her I-Phone. My daughter made it clear she would work before my daughter and her dad replaced another screen. Grandparents are suckers for their grand kids so I figure I'll call the Apple store. Complete automation followed by more automation as I am screaming "Representative" into the phone becoming more and more angry. Since the Galaxy 4 with the Android OS I have used nothing but Samsung Galaxy phones and when I call Verizon I actually get a real person. After 10 min on hold by a robot I figure may as well drive the few miles to the actual store.
There had to be a few hundred people in this art deco place waiting to hand Apple money. I knew they had a cult like following but give me a break as I was in a sea of Apple Cultist. Great, just wonderful as I look for service. Following about 30 minutes of looking at stuff I had no interest in we got service. No problem, about $150 USD later and a few hours we can retrieve the girl's I-Phone. Steve Jobs has to be laughing from the grave. Her grandmother can take her back to get the phone. I really have no desire to ever return to that place, the store from hell.
After seeing the cult like following I can understand why people camp out overnight just to give them money for a new release. I figure one visit should cover a lifetime.
Ron
There had to be a few hundred people in this art deco place waiting to hand Apple money. I knew they had a cult like following but give me a break as I was in a sea of Apple Cultist. Great, just wonderful as I look for service. Following about 30 minutes of looking at stuff I had no interest in we got service. No problem, about $150 USD later and a few hours we can retrieve the girl's I-Phone. Steve Jobs has to be laughing from the grave. Her grandmother can take her back to get the phone. I really have no desire to ever return to that place, the store from hell.
After seeing the cult like following I can understand why people camp out overnight just to give them money for a new release. I figure one visit should cover a lifetime.
Ron