I was planing to order some PCB carriers and at "checkout" page, I was shocked to see a 90% tax. Destination was United Arab Emirates. I asked seller about it. He was surprised too and told me that there is nothing from his side. It's all about Ali-express.
So I talked to Ali-express online help agent and she was unable to explain it; insisting that it's custom duty by UAE government. After three days they send me an email consisting of some useless stuff and case closed.
UAE usually impose 5% custom duty for normal imports. This item is not listed any banned or any special category. There is 5% VAT some handling fee of AED20 and , but they collect it all at the time when you receive your parcel. I've received some electronic components from LCSC China a couple of weeks ago with only 5% tax which was paid at receiving time.
I don't know what kind of tax this is at Ali-express? It almost doubles the price of items and at receiving end a 5% import tax of UAE government is also waiting for you. If somebody have any information about it , please let me know. May be I'm missing something normal.

Second thing is about their "choice" option and "Free shipping". At advertisement page an item is showing "Free shipping" but at checkout page it's showing Shipping charges. I increased the quantity to cross their minimum limit for "choice" eligibility but shipping charges still appear. Their online help acknowledge this mistake and then just a good bye.
In the past, I never had any complains about Ali-express and preferred to purchase especially using their "choice" option but now it makes purchasing unfeasible .
So I talked to Ali-express online help agent and she was unable to explain it; insisting that it's custom duty by UAE government. After three days they send me an email consisting of some useless stuff and case closed.
UAE usually impose 5% custom duty for normal imports. This item is not listed any banned or any special category. There is 5% VAT some handling fee of AED20 and , but they collect it all at the time when you receive your parcel. I've received some electronic components from LCSC China a couple of weeks ago with only 5% tax which was paid at receiving time.
I don't know what kind of tax this is at Ali-express? It almost doubles the price of items and at receiving end a 5% import tax of UAE government is also waiting for you. If somebody have any information about it , please let me know. May be I'm missing something normal.

Second thing is about their "choice" option and "Free shipping". At advertisement page an item is showing "Free shipping" but at checkout page it's showing Shipping charges. I increased the quantity to cross their minimum limit for "choice" eligibility but shipping charges still appear. Their online help acknowledge this mistake and then just a good bye.
In the past, I never had any complains about Ali-express and preferred to purchase especially using their "choice" option but now it makes purchasing unfeasible .

