Hello, I have never posted on a forum before and never had technical experience with a circuit board. I am pretty handy though.
I have a Franklin 10 mobile Hotspot and I went on the web UI settings page and disabled the factory reset button. I then activated mac filtering, and input my device mac address wrong, hence accidently blocking all devices from connecting to the wifi. The 30/30/30 method was unsuccessful to reset. I tried to hardwire using a USB c cable and my device wasn't recognized.
I can not go into the store to get help. I can not hook the device up to the computer. I have tried everything to reset. The only thing the reset button does near the battery is activate the display screen, so it is "physically" not disabled, only disabled in the web UI settings interface. A device must be able to connect to that settings interface to be able to change any settings. No devices can. The company cannot remotely change anything for "security" reasons.
So I have taken pictures of the circuit board in the hope that someone here can tell me a possible way to force a reset by prodding a few points on the board? Idk it's my last option. I mean no disrespect by maybe asking something completely stupid. I don't have access to any special cables or adapters or computers. I cannot upgrade or downgrade any firmware... I can only poke around on the board.
The problem. Disabled reset button, enabled Mac filtering and locked out all devices. No access to cables and firmware. Need to factory reset circuit board.
Please see pictures attached and give me any information that may help. I appreciate your time and effort in this matter. Thank you.
(If you need me to remove that blue sticky pad on board let me know and I will add the picture of the device without it.)
I have a Franklin 10 mobile Hotspot and I went on the web UI settings page and disabled the factory reset button. I then activated mac filtering, and input my device mac address wrong, hence accidently blocking all devices from connecting to the wifi. The 30/30/30 method was unsuccessful to reset. I tried to hardwire using a USB c cable and my device wasn't recognized.
I can not go into the store to get help. I can not hook the device up to the computer. I have tried everything to reset. The only thing the reset button does near the battery is activate the display screen, so it is "physically" not disabled, only disabled in the web UI settings interface. A device must be able to connect to that settings interface to be able to change any settings. No devices can. The company cannot remotely change anything for "security" reasons.
So I have taken pictures of the circuit board in the hope that someone here can tell me a possible way to force a reset by prodding a few points on the board? Idk it's my last option. I mean no disrespect by maybe asking something completely stupid. I don't have access to any special cables or adapters or computers. I cannot upgrade or downgrade any firmware... I can only poke around on the board.
The problem. Disabled reset button, enabled Mac filtering and locked out all devices. No access to cables and firmware. Need to factory reset circuit board.
Please see pictures attached and give me any information that may help. I appreciate your time and effort in this matter. Thank you.
(If you need me to remove that blue sticky pad on board let me know and I will add the picture of the device without it.)
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