How did you contact them and how long did it take them to get back to you?Just received this from Sylvania
Maybe they count Friday as their first business day, and today is business day #2, and they just haven't contacted you yet. But I'm shaking my head no. Maybe tomorrow.I contacted Philips via their website Thursday and am still waiting for a response. They claimed response time would be 1-2 business days.
Yes, I did see that.If you look at the first of my posts there is a resistor in heat shrink (10 ohm]
Yes.Is the application just a house light?
True enough. Even still, Sylvania has taken me at my word. I suppose I could keep receipts and claim a bulb has burned out, with proof of the receipt and not being asked to return the defective bulb. On that premises I could buy a single bulb and then claim it burned out in two weeks. Have them send me a new bulb and end up with two new bulbs for the price of one.you mention Lowe's, and I have some experience with them, but more w HomeDepot. I think they both do the E-mail receipt, which lets you have copies for this stuff, and since you yourself point out that "these things aren't cheap"
The only LED bulb failure I've had is one that's left on 24/7.I have nearly all LED bulbs in the house. So far I've had a Sylvainia bulb burn out, less than one year. Just now a second bulb burned out, maybe in service for two years - another Sylvania, and not that many hours on them. Smaller than the other one, but it burned out nonetheless.
At first I tapped it. It flickered. So I removed it and set it on my workbench. It flickered there too. Tapped it a few more times and again it flickered a few more times. It no longer flickers, the capacitor inside must have discharged.
Anyone else experiencing LED bulbs burning out? They tout that they're supposed to last 10 years. OK, the LED part of the bulb will likely last that long, but the electronics inside them are burning out far short of the 10 year proclamation. The first bulb to blow, it appears the main fuse internally has burned out. I took it apart and de-potted it. Also damaged the LED element so I couldn't put it back together, but nevertheless, it burned out. OR perhaps more appropriately expressed, "Failed".
These things aren't cheap. They're SUPPOSED to last 10 years. This is really bugging me. ESPECIALLY with Sylvania. I thought they were one of the better name brands. Does this mean ALL my LED bulbs are unreliable? I don't have exclusively Sylvania, but most of them are.
Maybe I should call them and complain.
[edit] and hot as hell too. The heatsink that is.
I've only done post mortem on one bulb. What I found was (what I originally though was a fuse) was a (probably) 10 Ω 1/2 watt resistor had burned to cinders. I haven't messed with the second one yet, but it's failure was peculiar in that after removing it when I set it on the table it flashed. So I tapped it a few times and each time it flashed. So I'm expecting either a broken wire or a failed solder joint. Perhaps I'll photo document its disassembly and autopsy. Normally I'm pretty bad at documenting things. I'll try to do better on this next one. After all, I am curious as to failure mode.The one I autopsied had several dim or completely failed LEDs