Western Digital SmartWare fills up your HDD

Discussion in 'Computing and Networks' started by JohnInTX, Jul 7, 2012.

  1. JohnInTX

    Thread Starter Moderator

    Jun 26, 2012
    Just a heads up..

    I unexpectedly ran out of space on my Windows partition and, using the free TreeSize utility found a whoppin' 160GB (yup, gigabytes) of hidden files in the Windows temp directory. Since they are hidden, the standard Windows cleanup utilities won't find them. Un-hid and deleted them manually but a few weeks later, they were building again..

    The problem was traced to WD SmartWare 5.xxx.xxx (an auto-backup utility that comes with Passport USB drives and others) making 400-500MB hidden files (presumably some file indexing records) on a daily basis and not deleting them when a new one is created. WD blames Microsoft, Microsoft says WTF??

    Version 6.xxx.xxx supposedly fixes the file issue but the early versions spent approx. 100% of the disk channel doing 'something', reducing my fire-breathing I7 to a crawl. I got rid of SmartWare and all is rosy again. The drive itself works fine otherwise.

    Here's some info from the WD forum:

    TreeSize Free
    Last edited: Jul 7, 2012
  2. rogs

    Active Member

    Aug 28, 2009
    I can't find the free utility, only a 30 day trail for a payware....can you provide the link to the free version please?.....
  3. JohnInTX

    Thread Starter Moderator

    Jun 26, 2012