PC is Restarting

Discussion in 'Computing and Networks' started by MelvinNicholson, Jul 15, 2014.

Are you having trouble with your laptop?

Poll closed Aug 14, 2014.
  1. Yes

  2. No

    0 vote(s)
  3. Sometimes

  1. MelvinNicholson

    Thread Starter New Member

    Jul 8, 2014
    My cousin's laptop is in trouble and can't figure out what is happening to her laptop and how to handle it. When she turns it on it started but after displaying the main screen it restarts again and again.

    Her laptop is Gateway NE56R34u, the OS is Windows 8. I hope we can hear replies soon. Thanks.

  2. sirch2

    Well-Known Member

    Jan 21, 2013
    Take the battery out, plug it into the mains and see if it still happens. I have seen this where the battery had failed and was pulling a fair amount of current. Everything looked OK until the screen was on and the CPU ramped up at which point the PSU couldn't supply enough juice and the laptop restarted.
    MelvinNicholson likes this.
  3. MelvinNicholson

    Thread Starter New Member

    Jul 8, 2014
    Thank you for your response sirch2. We are going to check out what we can do about it this weekend. She still travels and left the laptop in their homes. We really need to figure it out since it is essential for their security systems.