Hi,

We have a GE UPS SitePro 300KVA. Regular maintenance service check LED is flashing.
Any one know how to reset service check alarm?

Thank
Tohidi

 

This can only be reset by a qualified GE service technician >>>> as it states in the user manual in Chapter 9 :

Service check
If this lamp lights up during the normal operation, that means that the unit has not been serviced
for the last 20’000 hours by an GE trained technician.
We highly recommend that you contact your Service Centre for preventive maintenance work.

 

The GE Digital Energy contact page is here:
http://www.gedigitalenergy.com/contact.htm
Start by clicking the "Technical Support" radio button, and select "Power Quality" from the pull-down list.

 

Just click on "power quality"...grey box on the left.

ps, using an email address on this site will almost certainly cause you to get spammed. (Spambots check here for that kind of thing.)

 

This can only be reset by a qualified GE service technician >>>> as it states in the user manual in Chapter 9 :

We have not access to a qualified GE service technician. Can you guide us to reset this alarm by ourselves?

 

The GE Digital Energy contact page is here:
http://www.gedigitalenergy.com/contact.htm
Start by clicking the "Technical Support" radio button, and select "Power Quality" from the pull-down list.

We have not access to a qualified GE service technician. Can you guide us to reset this alarm by ourselves?

 

No, I cannot.

You need to contact GE Digital Energy and ask them how to turn it off.