Any body ever dealt with Futurlec in the US? I have an order that I placed last month and it has yet to arrive. I ordered a grocery list of "gee, I might need one of those one day" type of items and the originl reciept was for 38.85, the actual bill on my credit card was 39 and change. Two days later I found an additional charge on my card for Foriegn Currency Transaction, even though there was no mention of location in the internet advertising and the site was in USD without requiring a change or conversion. So, I'm a little irritated, then it takes 4 days to even process my order and send me a notice stating that they had shipped my order and it would arrive in 7-10 days. Well after 10 days elapsed I posted a message to their website asking them to determine where my goods were. They havent had the decency to even reply...So, if you are in the US, or Canada find another supplier, their business practices and mode of operation leave way too much to be desired. I finally found out that they do have an office in the US, they are based in the UK and warehouse in Thailand. None of this was mentioned, and although none of it was a deal breaker a little dommon courtesy of informing the general publlic would have gone a long way toward relieveing this dilema. As it stands, I will not be doing any more business with them in the future and if I had the opportunity to cancell and re-order from a more transparent company I would. Just thought everbody should know, before they get into a time sensitive or price sensative situation and find this out the hard and expensive way. I only hope at this point that I dont get a bunch of out of tolerance old stock from china. An option that seems ultimately possible at this point.
Bob
Bob
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