problem with schematic transfer to pcb in Altium designer

Discussion in 'General Electronics Chat' started by Norman Medi, Feb 16, 2016.

  1. Norman Medi

    Thread Starter New Member

    Jan 23, 2016
    4
    0
    I have a problem with the schematic transfer to pcb in Altium designer software. In some computers, when I want to go from the schematic of a design to its pcb design, it doesn't work, i.e., the windows gets white and nothing appears on the Altium windows. This problem appears on some computers and it seems there is a compatibility issue with the computer's graphic part.Has anyone any information on this issue? For example, in MATLAB, there is an script that when you run it, the openGL graphic card compatibility is resolved. Can any one suggest me on how to resolve the issue? I appreciate your guidance.
    Norman
     
  2. MrSoftware

    Active Member

    Oct 29, 2013
    504
    124
    For the price Altium gets for their software, enter a support ticket. They should be able to get you up and going quickly.

    http://www.altium.com/support
     
  3. Norman Medi

    Thread Starter New Member

    Jan 23, 2016
    4
    0
    Thank you for your reply. I will go to the support service. But I would appreciate if you have any information about this problem that can help me to resolve the problem.
    Regards
    Norman
     
  4. MrSoftware

    Active Member

    Oct 29, 2013
    504
    124
    The few times I used Altium Designer it worked fine, so I don't have any idea what the problem could be.
     
  5. mcgyvr

    AAC Fanatic!

    Oct 15, 2009
    4,771
    971
    If you think its a graphics issue then step 1 is always update your graphics card driver to the latest from the manufacturers site..

    Any chance its RAM/Virtual memory related? Whats "different" between the computers it works on and those it doesn't..
    Have you applied any/all updates/service packs for Altium?
     
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