My cousin's laptop is in trouble and can't figure out what is happening to her laptop and how to handle it. When she turns it on it started but after displaying the main screen it restarts again and again.

Her laptop is Gateway NE56R34u, the OS is Windows 8. I hope we can hear replies soon. Thanks.

-Melvin

 

Take the battery out, plug it into the mains and see if it still happens. I have seen this where the battery had failed and was pulling a fair amount of current. Everything looked OK until the screen was on and the CPU ramped up at which point the PSU couldn't supply enough juice and the laptop restarted.

 

Thank you for your response sirch2. We are going to check out what we can do about it this weekend. She still travels and left the laptop in their homes. We really need to figure it out since it is essential for their security systems.