Connection time out.

Discussion in 'Feedback and Suggestions' started by BR-549, Sep 23, 2014.

  1. BR-549

    Thread Starter Well-Known Member

    Sep 22, 2013
    2,007
    395
    My connection has timed out about a dozen times in the last 30 min. Anyone else?
     
  2. jrap

    Administrator

    Jun 25, 2006
    961
    200
    Hi @BR-549

    Hopefully the timeouts have discontinued? I know that @bertus mentioned he was experiencing similar issues over the past few days. I'm trying to figure out if this is an issue with the server, or with cloudflare.

    Has anyone else suffered time-outs over the past few days?

    Thanks!
     
  3. BR-549

    Thread Starter Well-Known Member

    Sep 22, 2013
    2,007
    395
    For about one hour yesterday. I would be reading....then it switched to a different page that said browser was ok.....cloud was ok......but that AAC was offline.
     
  4. bertus

    Administrator

    Apr 5, 2008
    15,649
    2,348
    Hello,

    The way I experienced the time-out:
    The connection is made, wait for about a minute and show an incomplete page.
    I see a progress-bar on the bottom of my browser that gets stalled during the wait period.

    Bertus
     
  5. jrap

    Administrator

    Jun 25, 2006
    961
    200
    I've installed New Relic monitoring software on the server. I will be alerted if it notices any network issues or slowdowns between our server and Cloudflare. Hopefully that will help narrow down where these timeouts are originating from.
     
  6. Georacer

    Moderator

    Nov 25, 2009
    5,142
    1,266
    Just experienced it myself. The home page loaded half-way immediately, then decided to take a breath and hang. After 10 seconds of waiting I re-clicked the bookmark and the home page loaded immediately.
     
  7. #12

    Expert

    Nov 30, 2010
    16,354
    6,852
    IIRC It was more than a week ago for me to lose contact, but I'm sure somebody was doing major changes to the software that day. All this week, as fast as ever.
     
  8. bertus

    Administrator

    Apr 5, 2008
    15,649
    2,348
    Hello,

    I still am getting long waiting times.
    The screen look like the attached after more than a minute wait.

    Bertus
     
  9. MrChips

    Moderator

    Oct 2, 2009
    12,452
    3,371
    What I find annoying is I seem to receive two updates on my iPad.
    When I request a thread, I see the top of the thread at post #1 and two seconds later I receive another update, every time. I always have to wait for two seconds before I can proceed.
     
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