First off Verizon tech support sucks. Every time I call they want me to go through a whole list of things to try. I had already done those things reset modem, router, PC, check connections etc. etc. Basic trouble shooting crap that I deal with all the time. But they still give me a hard time about their procedure and 99.9% of the time, the issue is on their end when I call
Recently I had to call again. This time it was a bad modem which I later determined myself with no help from them.
I have no idea where their call center is but the tech support people are always hard to understand. On these couple of calls, what I noticed was the at least two of the people I talked to had a very mechanical sounding voice. One had very little to no accent except for what I can best describe as a mechanical accent. The other had a slight accent but again very mechanical or computer sounding. Being that so many people complain about the horrible accents at tech support, is it possible they have some kind of accent modifying device? Seems kind of not possible to do it in real time or would it be?
Recently I had to call again. This time it was a bad modem which I later determined myself with no help from them.
I have no idea where their call center is but the tech support people are always hard to understand. On these couple of calls, what I noticed was the at least two of the people I talked to had a very mechanical sounding voice. One had very little to no accent except for what I can best describe as a mechanical accent. The other had a slight accent but again very mechanical or computer sounding. Being that so many people complain about the horrible accents at tech support, is it possible they have some kind of accent modifying device? Seems kind of not possible to do it in real time or would it be?