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Forgot or Lost Password
Posted 07-10-2009 at 08:54 AM by Dave
If you have forgot or lost your password you can use the Lost Password Recovery Form
On this form you should enter the registered email address for your user account. An email will be sent to that address shortly after entering the details with instructions for resetting your password.
Since passwords are encrypted, there is no way to resend the original password; this option provides you with the ability to reset your password.
You must be able to receive emails to your registered email address for this to work. You may need to check your spam filters and folder if you do not see this email shortly after requesting a password reset.
If you are experiencing problems, please post in the Feedback and Suggestions Forum which allows Guests to post, where an administrator will deal with the issue. Please note, for security reasons, we will not manually send passwords for accounts to any user provided e-mail address - we will only deal with the address registered to that account.
Dave
On this form you should enter the registered email address for your user account. An email will be sent to that address shortly after entering the details with instructions for resetting your password.
Since passwords are encrypted, there is no way to resend the original password; this option provides you with the ability to reset your password.
You must be able to receive emails to your registered email address for this to work. You may need to check your spam filters and folder if you do not see this email shortly after requesting a password reset.
If you are experiencing problems, please post in the Feedback and Suggestions Forum which allows Guests to post, where an administrator will deal with the issue. Please note, for security reasons, we will not manually send passwords for accounts to any user provided e-mail address - we will only deal with the address registered to that account.
Dave
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